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LDR 570 Conflict and Negotiation

Credits: 3
Prerequisites:
  • Declared MBA Leadership emphasis

Conflict occurs in all organizations and can have both constructive and destructive outcomes. As an organizational leader, it is important to understand the nature of conflict and negotiation, and how to best approach these diverse situations. Through this SkillFLex Learning course, you will learn skills that will help with assessing and managing conflict, while applying the most effective communication strategies.